How iOS 27 can improve retail loyalty in Australia and New Zealand
What do Apple Wallet’s latest changes mean at the counter? A practical look at membership cards, rewards and repeat visits for Australian and New Zealand retailers.
Litecard and Overdose Digital support Shopify POS loyalty rollouts
From staff training to data preparation, Litecard and Overdose Digital are supporting mobile wallet rollouts for retailers including Barkers, Max Clothing, The Body Shop and Amer Sports (SALOMON).
What Google Wallet’s new pass design means for Australian brands
Google Wallet’s new pass design gives Australian brands more space, stronger branding and clearer ways for customers to engage through mobile wallet passes.
Apple Wallet & Google Wallet for Klaviyo: Turning Email Flows into Loyalty Customers Actually Open
Klaviyo is built to get the right message to the right customer at the right time but every message still has to fight for space in an inbox. The average email open rate sits around 20%, which means four out of five loyalty updates, points reminders, and win-back offers you send through Klaviyo are never […]
Is Email Still Relevant for Younger Audiences?
Every few years, someone declares email dead. They’re still wrong – but something has shifted with younger audiences, and pretending it hasn’t is the fastest way to lose them. This isn’t a “kill your email program” piece. Email is still the highest-reach, highest-ROI CRM channel for almost every retailer. What’s changed is the role it […]
Upgrading Your In-Store Experience with Mobile Wallets
One bad in-store experience and a third of your customers walk not just out of the shop, but out of the brand altogether. PwC’s long-running customer experience research puts the figure at [32%] of customers leaving a brand they love after a single bad interaction. For most mid-market retailers, that’s the difference between a profitable […]
Hidden Loyalty: The Voucher Program You’re Already Running
Most brands think they don’t have a loyalty program. They do. They just haven’t named it. If you send birthday rewards, post-purchase thank-you vouchers, spend milestone offers, or win-back discounts to lapsed customers, that is a loyalty program. It just doesn’t have a badge, a tier system, or a name on a homepage. We call […]
Mobile Wallet Event Tickets for Apple Wallet and Google Wallet
Turn every ticket, membership card or event pass into a live mobile wallet experience. Litecard helps venues, clubs, event organisers, sporting teams, hospitality groups and retailers create digital passes that customers can save directly to Apple Wallet or Google Wallet. Instead of relying on paper tickets, PDFs, screenshots or app downloads, customers can access their pass from the […]
How Apple Wallet Order Tracking Reduces WISMO and Improves Customer Experience
Customers expect real-time order updates after they buy. They want to know when an order has been placed, packed, shipped, delayed, ready for pickup, or delivered. They do not want to search through emails, log into an account, download another app, or contact support just to understand what is happening. For brands and retailers, this […]
NewStore x Litecard: Unlocking Apple Wallet & Google Wallet as a High-Performance Marketing Channel
The partnership between NewStore and Litecard introduces a new layer to modern retail infrastructure: Apple Wallet and Google Wallet as a core marketing, CRM, loyalty, and eCommerce channel. For CRM, loyalty, and marketing teams, this shifts mobile wallets from a passive storage tool into an active, high-converting engagement layer that sits closer to the customer […]