Customers control what data is shared with Litecard
Encryption
Secure transmission and protected storage practices
Privacy controls
Supports hashed identifiers and unique customer IDs
Enterprise reviews
Security assessments completed with enterprise customers
24/7 support
Support when it matters with high uptime and availability
On-shore data hosting
AWS-hosted infrastructure defined contractually
YOUR DATA, YOUR CONTROL
You decide what data Litecard receives.
Litecard does not require full customer profiles to deliver wallet experiences.
Organisations can choose the minimum data required for their use case and can use hashed values or unique identifiers instead of personal information.
Personalised wallet experiences
Share data such as:
Name (optional)
Membership tier
Points balance
Rewards and offers
Expiry dates
Customer identifiers
Used to create personalised passes, loyalty updates and targeted communications.
Privacy-focused identifiers
Alternatively, you can send:
Member ID
Loyalty ID
Account ID
Hashed Customer identifiers
This allows you to maintain stronger separation between your customer databased and our marketing platform.
HOW IT WORKS
A secure and simple flow between systems
Litecard acts as the wallet delivery and management layer to deliver content at the right time and place. We integrate with your existing CRM, CDP or loyalty platforms and using only data you choose to share.
Your systems
You control the data shared with Litecard
Litecard Platform
Encryption, access control and audit logs
Apple, Samsung and Google Wallet
Pass delivered via official wallet services
Customer Device
Secure and seamless experience
WHAT LITECARD PROCESSES
We process only the information required to deliver and manage wallet experiences.
Data type
Purpose
Member ID
Identify wallet holder
Loyalty Balance
Display rewards progress
Tier Status
Display membership level
Barcode / QR value
Enable redemptions and scanning
Pass metadata
Update wallet content
Unique identifier (can be flexible)
Deliver wallet updates and notifications
WHAT LITECARD DOES NOT PROCESS
Litecard does not require the following information:
Payment card information
Banking information
Passwords
Full customer profiles
Transaction history (unless required for a specific integration)
The exact data requirement depends on your use case and integration method. Our team will work with you to define the minimal data needed.
RESOURCES AND CONTINUOUS IMPROVEMENT
Dive deeper into Litecard's security posture
We regularly review and improve security practices to meet the evolving needs of customers.
We centralise security controls, evidence collection and compliance readiness within Vanta.
Click any of the resources to learn more.
Security & Policy Overview
Data Processing Addendum
Vanta Trust Centre
Trusted by publicly listed brands managing 10's of millions of customer records.
Learn how Litecard approaches security, privacy and responsible data management across our platform.
This overview covers our security practices, data handling principles and the controls we have in place to support enterprise customers.
Complete the form below to receive a copy.
Access Litecard’s Data Processing Addendum
Our Data Processing Addendum outlines how Litecard processes, protects and manages personal data when working with enterprise customers (as well as subprocessors).
Complete the form below to receive a copy of our Global Data Processing Addendum.
